Pricing
Simple, transparent
pricing.
No hidden fees. No surprises. Custom pricing tailored to your team size and needs. Every plan includes all features.
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All features included
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Implementation included
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No lock-in contracts
Everything included. Always.
No feature gating, no add-on surprises. Every customer gets the full platform.
Full ITSM Suite (Incidents, Problems, Changes, Requests)
AI Auto-Classification & Smart Routing
AI Agentic Platform (4 agents)
AIOps Monitoring & Anomaly Detection
Visual Workflow Automation (16 action types)
CMDB & Asset Management with Auto-Discovery
Self-Service Portal & Knowledge Base
Advanced Analytics & Custom Dashboards
Team Intelligence & Capacity Management
Compliance Suite (ITIL 4, ISO 20000-1, SOC 2, GDPR)
REST API & 12+ Native Integrations
Role-Based Access Control (50+ permissions)
How we compare
Based on publicly available information as of 2025.
| Platform | AI Included | Implementation | Setup Time | TCO (100 users/yr) |
|---|---|---|---|---|
IT ITSMfy | ✓ All included | Included | 24h | Custom |
SN ServiceNow | Add-on (50-60%) | $50-100k | 6+ months | $50,000+ |
FS Freshservice | ✓ Included | $5-20k | 1-2 weeks | $10,900 |
JR Jira SM | ✓ Included | $10-30k | 2-4 weeks | $8,500 |
Frequently asked questions
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