Building the future
of IT operations.
Founded by ITSM veterans and AI researchers, we're on a mission to make IT operations proactive, intelligent, and human-centered.
Making ITSM actually enjoyable
We believe IT teams deserve better tools. Tools that don't require months of training. Tools that get smarter over time. Tools that let you focus on what matters.
That's why we built ITSMfy: enterprise-grade capabilities with the simplicity of modern apps. Powered by AI that learns from your organization.
Our Vision
A world where IT operations are proactive, not reactive. Where AI handles the routine, so humans can focus on innovation.
What we believe in
These guide every decision we make.
Customer Obsessed
Every decision starts with the customer. We build what you need, not what we think you need.
Innovation First
We push the boundaries of what's possible with AI. Yesterday's best is today's baseline.
Simplicity
Complex problems deserve elegant solutions. We believe in making the powerful simple.
Transparency
No hidden fees, no vague promises. We're honest about what we can and can't do.
Global presence
Lisbon
Portugal
Headquarters
San Francisco
USA
US Office
London
UK
EU Office
Let's build the future together
Whether you're a customer, partner, or just curious — we'd love to hear from you.